Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.

Changing country of residence to one within the European Economic Area (EEA) If you're updating your country of residence to one within the European Economic Area (EEA), here's a guide to help you understand the changes and what to expect during the process.What are the key changes and updates?Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in.

How do I get help from customer support? If you encounter an issue and need support, our team is here to help. You may reach out to us in the following ways: On the app: access the menu via Menu at the top > select Get help under the More section On the web: scroll to the bottom of the homepage and select Contact usWhat can I expect after reporting an issue? OKX Singapore is committed to addressing all user-reported issues promptly.

Please be reminded that quotes made by the trading bot WAGMI are for reference only and should not be considered as an offer to transact in digital assets nor should it be interpreted as the price you should expect when trading with real assets.

We expect users of Block Trading by OKX to be experienced and sophisticated and that they will therefore take the time to understand how to properly use the platform and products, taking reasonable care and performing checks when submitting and accepting quotes. Note: OKX is not liable or financially responsible for trade errors.How should I respond when I've made a trade error? The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can.

L/S Learn more on how you can explore the chart trading layout here.

Decide how much risk you'll take and select products that align with your financial goals and appetite. Flexible returns: Whether the market is bullish or bearish, there's an earning potential. You may grow your funds and potentially execute trades at a favorable price. What are the examples of Dual Investment scenario? Let's simplify this concept with a BTC scenario: you opt to sell BTC at a specific target price, expecting it to rise.

L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

How much OKB will I receive? OKT will be converted to OKB based on the average closing prices of OKT and OKB on the platform's spot market between July 13, 2025, and August 12, 2025.How much OKB will be burned? A one-time burn of 65,256,712.097 OKB, including historically repurchased and reserved tokens, will be executed through a smart contract.

Discover how the Race Rewind Collectible Program guides can assist you with essential actions that you need to take throughout the claim period of race weekends. Learn more on how you can fund your wallet to buy on the secondary market if you have missed the claim.Getting StartedBuy crypto Risk Warning for United Kingdom users: Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong.

How to verify my collection? To be eligible, a collection has to reach a sales volume of at least 50 ETH or equivalent over the past month.

For more information, go to okx.com © 2026 OKX. All rights reserved.

How do I diagnose why my signals are not working as expected? If you're facing issues with your signals not working as expected, you can follow these steps to diagnose and troubleshoot the problem: Check your Alerts Log on TradingView Begin by examining your alerts log on TradingView. Ensure that the alert you're expecting to trigger has been activated.

How do I resume my strategy orders? If your strategy orders are suspended when your Trader Mode is automatically disabled, you can resume them after you re-enable your Trader Mode. You can learn more here: How do I trade with OKX Wallet Trader Mode?