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OKX to delist several trading pairs on 10 September 2025
OKX team September 3, 2025Published on 3 Sept 2025Updated on 29 May 2026AnnouncementsUnseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on 25 Apr 2024Updated on 29 May 2026FAQ2Why can’t I see or use my crypto balance?
But don’t worry—this may happen because because of how balances are allocated across accounts or how trades are processed. Here are the most common reasons and what you can do:I traded crypto but my balance isn’t showing Why does this happen: After a spot trade, the new asset might not appear in your balance immediately if: The order is still open/pending (not fully filled). You’re checking the wrong account. There’s a short settlement delay, which is rare but possible during peak times.Published on 14 Oct 2025Updated on 29 May 2026FAQ7What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on 24 June 2025Updated on 29 May 2026FAQ65What's Leaderboard?
The Leaderboard is where real traders stand out, powered by transparent, real-time metrics. Whether you're aiming to showcase your trading edge or learn from top performers, this is where verified results take the spotlight. Traders are ranked in real time based on key performance indicators, including PnL %, Total PnL and Assets under management. To offer even deeper transparency, each public...Published on 25 Apr 2025Updated on 29 May 2026FAQ6Important update on Azerbaijan (AZN) P2P trading
What this means for you: For ad creators (makers), all existing ads on the AZN P2P marketplace without a validated payment method will be taken offline on December 10, 2025, 13:00 UTC+4. Your pending AZN orders will remain until they're completed or canceled. To continue P2P trading in AZN, you'll need to add validated Kapital Bank, M10 or Rabita Bank as your payment method starting from December 10, 2025, 13:00 UTC+4. All payment accounts will be validated on a per-order basis.Published on 2 Dec 2025Updated on 29 May 2026AnnouncementsSpot copy trading: copy trader FAQ
What happens when I copy a spot Lead trader? When you successfully copy a spot lead trader, you'll automatically replicate their spot trading buy/sell orders.2. What happens when I sell my spot copy trade crypto earlier than the lead trader? You can choose to sell their spot copy trading assets ahead of the lead trader by manually selling on the copy trade management page. Your profit or loss will be the difference between your buy and sell price.3.Published on 18 Oct 2023Updated on 29 May 2026FAQ124How do I use Dual Investment?
For example, if you placed an order with the following details: Interest accrual time: 09/01/2025, 08:00 UTC Expiration time: 09/11/2025, 08:00 UTC Then, you can redeem it at any time between: Start time: 09/01/2025, 08:00 UTC End time: 09/11/2025, 07:00 UTC4. What happens if I redeem my Dual Investment order early? When redeeming a Dual Investment product early, you may see the redemption amount on the page before confirming.Published on 18 Aug 2023Updated on 29 May 2026FAQ65What is trigger order?
This FAQ covers how trigger orders work on Buy/Sell, how to place and manage them, and what happens when an order is triggered or fails.Basic introductionWhat's a trigger order on Buy/Sell? A trigger order is a buy or sell instruction that activates only when the market price of your chosen token reaches a target price you set in advance.Published on 8 May 2026Updated on 29 May 2026FAQWhat Are Event Contracts
Market: Up (above) / Down (not above) Multi-market event example: Event: What will BTC's price be at the end of December?Published on 8 Apr 2026Updated on 29 May 2026Product documentationWhat's Wallet Connect?
Wallet Connect or connects your OKX Wallet to your Exchange account, allowing you to transfer up to 10,000 USD daily without additional verification. This feature is currently available in select regions. Stay tuned for updates.How do I connect or disconnect a wallet from my account? Connect wallet: Go to Menu in the top-left corner > Profile and settings > Wallet Connect > Connect wallet >...Published on 7 Jan 2025Updated on 29 May 2026FAQ1,379What's Options trading?
The potential gains or losses for both buyers and the sellers are unlimited What's the minimum capital requirement for Options trading? We impose minimum capital requirement as below.Published on 19 Nov 2024Updated on 29 May 2026FAQ11What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on 4 Oct 2024Updated on 29 May 2026FAQ14What's the multisig scam?
A multisig scam involves scammers creating elaborate schemes to trick users into signing or interacting with malicious smart contracts. These contracts are designed in such a way that they take control of your wallet, even if the permissions seem equal (1-to-1). This means that while it might appear that you have control over transactions, malicious smart contracts give full control to the...Published on 20 Aug 2024Updated on 29 May 2026FAQ103What's OKX Convert?
What's Convert? Convert simplifies the crypto conversion process by eliminating the need for multiple trades or frequent asset transfers between accounts, providing you with a seamless experience. It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage.Published on 27 Sept 2023Updated on 29 May 2026FAQ2,163