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How do I use a physical security key to protect my account?
We support advanced authentication methods, including hardware security keys, to help protect your account. You can use a hardware security key in two main ways:1. Passkey Based Authentication Use your hardware security key to verify your identity during logins and key actions—such as withdrawals—offering an extra layer of security against unauthorized access.Published on Jan 10, 2025Updated on Feb 12, 2026FAQ19,369Understanding OKX's Security Fund
Not an Insurance Product The Security Fund is not an insurance policy, a custodial protection fund, or a guarantee against user losses. OKX is not an insurer, and the Security Fund does not cover losses arising from a user's individual trading decisions, security breaches, or unexpected market events. Users are always solely responsible for their own risk management.2.Published on Mar 25, 2026Updated on Apr 24, 2026FAQ4What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on Jan 15, 2026Updated on Feb 13, 2026FAQ59Security audit report collection
Overall Certik has found 5 security issues. Three of them are low risk and informational findings, and two of them are at undetermined risk levels. All of those issues had already been solved. Learn more on the audit report here.OKX Wallet Threshold-lib audit report - 2023.10.11 The Threshold-lib of OKX Wallet has passed the security audit by Certik.Published on Nov 11, 2022Updated on Jan 27, 2026FAQ7,086What's Strategy protection and hidden personal trades features?
With strategy protection, your entries are protected and possible slippage issues through external signal replication by another Lead trader are minimized, thus, maintaining the validity of trading strategies.How do I use the Strategy protection feature?Published on Jul 14, 2024Updated on May 28, 2026FAQ62How can I protect myself from scammers?
Here are some tips to avoid potential scammers and learn how to secure your assets.1. Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow). Escrow is a legal term used when a third party holds the assets in a transaction until an agreement has been met between the buyer and the seller.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,230How do I secure my exchange account?
For more information on preventing phishing attacks, please refer to: How can you protect yourself from phishing website scams? How can you protect yourself from a phishing attack? We recommend following the above guidance to enhance your account security. OKX will work together with you to safeguard your account, reduce the risk of cyber threats and scams, and protect your digital assets. Strengthening account security is the first step toward protecting your assets.Published on Jun 12, 2024Updated on May 22, 2026FAQ1,344How do I secure my MPC wallet?
An MPC wallet is a type of cryptocurrency wallet that uses three secret codes called private key shares to secure your assets.Published on Aug 22, 2023Updated on Nov 17, 2025FAQ437P2P Merchant Security Deposit Asset Handling Regulations
This clause is a supplementary provision regarding the disposal of margin assets within the Maker Management Regulations: Margin Asset Details: To ensure transaction security and smooth operation, if Makers encounter any of the following situations after passing the platform's KYC and risk control review, this platform reserves the right to deduct their margin assets. 1.1 Circumstances for Margin Asset Deduction: 1.1.1 Should Makers on this platform encounter any of the following situations, we reservePublished on Apr 13, 2023Updated on May 28, 2026AnnouncementsOKX to activate the price protection mechanism for the RWA token index
For index calculation logic, please refer to: Spot index prices Please note: Price protection is enabled for the XAUT/USDT and XAUT/USD indices (threshold X = 10%). Based on market conditions, OKX may enable protection for additional RWA indices, disable protection, or adjust parameters without further notice. OKX team November 6, 2025 Disclaimer This content is provided for informational purposes only and may cover products that are not available in your region.Published on Nov 6, 2025Updated on Nov 21, 2025AnnouncementsHow can you protect yourself from a phishing attack?
For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here. OKX will not ask for your SMS/email/GA verification code in any way.Published on Aug 17, 2023Updated on Apr 17, 2026FAQ3,754How can I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.Published on May 14, 2026Updated on May 20, 2026FAQHow do I download my BR Tax return?
How can I obtain a copy of my Declaração do Imposto de Renda?Published on Nov 19, 2025Updated on Apr 16, 2026FAQ14How do I protect my account from Trojan horse takeovers?
Separate devices: keep your authentication and passkey apps on a secondary secure device when possible.Device safety Avoid jailbreaking or rooting your devices. Protect devices with strong PINs, biometrics, or secure locks. Refrain from visiting untrustworthy websites or installing unknown software. Use devices and software from reputable sources only. Note: If your email, authenticator, and passkey accounts share the same login, a hacker could compromise all of them at once.Published on May 30, 2025Updated on Feb 5, 2026FAQ14How do I secure my account after detecting unusual activity?
For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.Published on Mar 21, 2025Updated on Feb 12, 2026FAQ33