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Service Updates Under New Crypto Regulation for Our Customers in Turkey
Dear Customers, As OKX, in line with our principle of transparency and compliance with local laws and regulations, we would like to share with you some important changes regarding our services in Türkiye.Published on Sep 26, 2024Updated on May 29, 2026AnnouncementsOur New Listings Process
Naturally, our customers who reside in markets where local laws limit new listings are left disappointed when a highly anticipated new listing is not accessible or has limited availability. Our priority is to always follow local laws. It makes us and our services more reliable and dependable. To help avoid disappointment in the future, we will do a better job of communicating as much as possible on the exact availability of any new listing.Published on May 20, 2024Updated on May 29, 2026Announcements'Share Your Bitcoin Pizza' Campaign Rules & T&Cs
Governing Law and Dispute Resolution 10.1 Governing Law. Entrants agree that in order to participate in the Giveaways, any and all claims, disputes, and causes of action of any kind or nature arising out of or relating to the Giveaways, directly or indirectly, shall be governed by and construed in accordance with the laws of England and Wales without regard to any principles of conflicts of law. 10.2 Arbitration.Published on May 22, 2026Updated on May 29, 2026Announcements'Paid with Crypto' Campaign Rules & T&Cs
Governing Law and Dispute Resolution 10.1 Governing Law. Entrants agree that in order to participate in the Giveaways, any and all claims, disputes, and causes of action of any kind or nature arising out of or relating to the Giveaways, directly or indirectly, shall be governed by and construed in accordance with the laws of England and Wales without regard to any principles of conflicts of law. 10.2 Arbitration.Published on Feb 5, 2026Updated on May 29, 2026AnnouncementsParticipate in the lucky draw to win an official jersey of the Argentinian national team
Governing Law and Dispute Resolution 10.1 Governing Law. Participants agree that to participate in the Lucky Draws, any and all claims, disputes, and causes of action of any kind or nature arising out of or related to the Lucky Draws, directly or indirectly, shall be governed by and interpreted in accordance with the laws of England and Wales without regard to any conflict of laws principles. 10.2 Arbitration.Published on Jun 14, 2024Updated on May 29, 2026AnnouncementsCopy Trading Updates Under New Crypto Regulation for Our Customers in Turkiye
Dear Customers, We would like to share with you some important changes to our services in Turkiye in line with our principles of providing transparency and compliance with local laws and regulations.Published on Sep 27, 2024Updated on May 29, 2026AnnouncementsSUI user terms
Dispute Resolution These Terms will be governed by and construed in accordance with the laws of the Cayman Islands, without regard to or application of conflicts of law rules or principles.Published on Apr 21, 2023Updated on May 29, 2026AnnouncementsInvite your friends and win big
Governing Law and Dispute Resolution 10.1 Governing Law. Entrants agree that in order to participate in the Giveaways, any and all claims, disputes, and causes of action of any kind or nature arising out of or relating to the Giveaways, directly or indirectly, shall be governed by and construed in accordance with the laws of England and Wales without regard to any principles of conflicts of law. 10.2 Arbitration.Published on Jun 4, 2024Updated on May 29, 2026AnnouncementsHow do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
If you're required to have an anti-money laundering (AML) program in place in accordance with the local laws and regulations that your institution must comply with, then you'll be required to complete the AML program questionnaire as part of your onboarding process. For example, if you're a financial institution dealing with transactions such as deposits, loans, investments, trading, and currency exchange.Published on Dec 12, 2024Updated on May 29, 2026FAQ80P2P User Service Agreement
Although the platform does not participate in any peer-to-peer trading between users, in order to ensure that all transactions are legal and compliant, the platform may (but is under no obligation to) review the legality of users' Trade when necessary and take action in accordance with applicable laws and regulations. Users are responsible for complying with the laws regarding lawful use of the platform within their local jurisdiction, as well as other laws and regulations applicable to them.Published on Apr 13, 2023Updated on May 29, 2026AnnouncementsWhy is my deposit locked?
Depending on your local law and regulations, your transaction may remain locked until you provide the information required of the person who sent you the fund. For more details, you can find it in the Travel Rule FAQ. Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3.Published on Dec 19, 2023Updated on May 29, 2026FAQ986Update on the suspension of withdrawals
OKX has always adhered to the law in its operations and has welcomed and complied with regulations in all jurisdictions in which the platform operates. 2. All user funds on the OKX platform remain safe and unaffected. There has been no asset outflow of any form from OKX since the suspension of withdrawals on Oct. 16. At the same time, we can assure our users that 100% of their funds can be withdrawn after withdrawals have been resumed on OKX.Published on Nov 6, 2020Updated on May 29, 2026AnnouncementsWhat's KYC: What to expect and why it matters?
By completing KYC, you help us: Confirm that you are who you say you are Comply with global financial regulations and anti-money laundering (AML) laws Protect your account—and the broader community—against fraud, identity theft, and other misuse Whether you're buying crypto, transferring funds, or accessing advanced features, completing KYC allows smoother and safer access.Do I only need to complete KYC once? Not exactly.Published on Jun 24, 2025Updated on May 29, 2026FAQ65OKX Clarification on Some Recent News/Information
Our company hereby declares: OKX strictly abides by relevant Chinese laws and does not provide 'RMB/CNY' swap and top-up services. As a socially responsible company, OKX hereby reminds all OKX customers to invest with caution, manage risks, discern true and false information, and avoid being deceived. OKX Operations Team 2017/10/28Published on Mar 3, 2023Updated on May 29, 2026AnnouncementsHow do I withdraw EUR with SEPA bank transfer?
To comply with local laws and regulations, cash deposits are only available in specific regions. This may mean that your account is currently not eligible to access this feature.2. Can I make a withdrawal while my bank account verification is still pending? No. You can only make the withdrawal once your account ownership is successfully verified.3. How do I know if my bank account is verified?Published on Nov 16, 2023Updated on May 29, 2026FAQ251