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How do I use a physical security key to protect my account?
We support advanced authentication methods, including hardware security keys, to help protect your account. You can use a hardware security key in two main ways:1. Passkey Based Authentication Use your hardware security key to verify your identity during logins and key actions—such as withdrawals—offering an extra layer of security against unauthorized access.Published on Jan 10, 2025Updated on Feb 12, 2026FAQ19,366Understanding OKX's Security Fund
Not an Insurance Product The Security Fund is not an insurance policy, a custodial protection fund, or a guarantee against user losses. OKX is not an insurer, and the Security Fund does not cover losses arising from a user's individual trading decisions, security breaches, or unexpected market events. Users are always solely responsible for their own risk management.2.Published on Mar 25, 2026Updated on Apr 24, 2026FAQ4What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Published on Jan 15, 2026Updated on Feb 13, 2026FAQ59Crypto Tax Reporting (DAC8) FAQ
Also on tax returns or social security statements. • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/poland-tin.pdf • www.gov.pl/finanse Portugal For tax purposes: Número de Identificação Fiscal (NIF) (also referred to as “Número de Contribuinte”) Digits: The NIF is composed of nine sequential digits Format: 123456789 You can find your Número de Identificação Fiscal (NIF) on your Portuguese Citizen Card, on your NIF registration document, or by logging into the Portal dasPublished on Feb 23, 2026Updated on Mar 16, 2026FAQ3How can I protect myself from scammers?
Here are some tips to avoid potential scammers and learn how to secure your assets.1. Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow). Escrow is a legal term used when a third party holds the assets in a transaction until an agreement has been met between the buyer and the seller.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,230How do I secure my exchange account?
For more information on preventing phishing attacks, please refer to: How can you protect yourself from phishing website scams? How can you protect yourself from a phishing attack? We recommend following the above guidance to enhance your account security. OKX will work together with you to safeguard your account, reduce the risk of cyber threats and scams, and protect your digital assets. Strengthening account security is the first step toward protecting your assets.Published on Jun 12, 2024Updated on May 22, 2026FAQ1,344P2P Merchant Security Deposit Asset Handling Regulations
This clause is a supplementary provision regarding the disposal of margin assets within the Maker Management Regulations: Margin Asset Details: To ensure transaction security and smooth operation, if Makers encounter any of the following situations after passing the platform's KYC and risk control review, this platform reserves the right to deduct their margin assets. 1.1 Circumstances for Margin Asset Deduction: 1.1.1 Should Makers on this platform encounter any of the following situations, we reservePublished on Apr 13, 2023Updated on May 28, 2026AnnouncementsOKX to activate the price protection mechanism for the RWA token index
For index calculation logic, please refer to: Spot index prices Please note: Price protection is enabled for the XAUT/USDT and XAUT/USD indices (threshold X = 10%). Based on market conditions, OKX may enable protection for additional RWA indices, disable protection, or adjust parameters without further notice. OKX team November 6, 2025 Disclaimer This content is provided for informational purposes only and may cover products that are not available in your region.Published on Nov 6, 2025Updated on Nov 21, 2025AnnouncementsHow can you protect yourself from a phishing attack?
For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here. OKX will not ask for your SMS/email/GA verification code in any way.Published on Aug 17, 2023Updated on Apr 17, 2026FAQ3,754How can I enhance my OKX app security?
Protecting your OKX app is essential to safeguarding your account, assets, and personal data from unauthorized access. If the system detects security risks on your mobile device and restricts login, it may be due to one of the following high-risk scenarios. Identifying and addressing these issues promptly will help you regain access while keeping your account secure with daily protection measures.Published on May 14, 2026Updated on May 20, 2026FAQHow do I protect my account from Trojan horse takeovers?
Separate devices: keep your authentication and passkey apps on a secondary secure device when possible.Device safety Avoid jailbreaking or rooting your devices. Protect devices with strong PINs, biometrics, or secure locks. Refrain from visiting untrustworthy websites or installing unknown software. Use devices and software from reputable sources only. Note: If your email, authenticator, and passkey accounts share the same login, a hacker could compromise all of them at once.Published on May 30, 2025Updated on Feb 5, 2026FAQ14What can help prevent P2P crypto scams and protect my assets?
In our platform, our user's security and privacy are of utmost importance. As part of our escrow service we provide to safeguard our user's P2P transactions, we'll hold crypto for the buyer during the transaction. The purchased crypto assets will only be released to the buyer after the seller confirms that payment has been received. Traders must understand how they could be targeted to protect their crypto holdings and ensure a safe, seamless P2P trade.Published on Sep 2, 2023Updated on Feb 12, 2026FAQ1,464How do I secure my account after detecting unusual activity?
For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.Published on Mar 21, 2025Updated on Feb 12, 2026FAQ33OKX P2P Maker Guidelines
To create a fair, secure, and trustworthy peer-to-peer trading environment for users on the OKX peer-to-peer platform, all peer-to-peer Maker must adhere to the following principles. General Principles Adhere to the principles of integrity, courtesy, and fairness. Be responsible for ad content, and confirm the price and quantity before publishing. Please ensure timely payments, token release, and responses to user, and only accept payment methods mentioned in your ad and supported by OKX.Published on Apr 13, 2023Updated on May 28, 2026AnnouncementsOKX P2P block trade: Enjoy seamless and secure high-volume crypto transactions
Introducing OKX P2P block trade — your gateway to secure, high-volume crypto transactions. Level up your crypto game and trade with confidence today. What is OKX P2P block trade? OKX P2P block trade is a special service designed to trade large amounts of Bitcoin and other cryptocurrencies securely and efficiently. How does OKX P2P block trade work? Block trading in crypto is similar to large trades in traditional markets.Published on May 17, 2024Updated on May 12, 2026Announcements