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How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Mar 4, 2026188How does leverage work in X-Perps trading?
If you're new to X-Perps, consider starting with lower leverage until you are comfortable with how margin, liquidation, and funding rates work together.5. Does leverage affect funding payments? Leverage affects your position size, and funding payments are calculated based on position size. A larger leveraged position will result in larger funding payments, both received and paid. Need help with an OKX product? Find guides and answers in our Help Centre. Visit here.Published on Apr 9, 2026Updated on Apr 30, 2026How PnL works in X-Perps?
This article explains how PnL (profit and loss) works in X-Perps, so you can understand what your account is showing and why your net result may differ from the raw price move. In X-Perps trading, PnL (profit and loss) is commonly shown in two forms: unrealized PnL and realized PnL.What's unrealized PnL in X-Perps? Unrealized PnL is the gain or loss in an open position based on current pricing.Published on Apr 9, 2026Updated on Apr 21, 2026How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026442How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 5, 2023Updated on Apr 6, 20267,041Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on Mar 16, 2026Updated on May 23, 202615How do I use a physical security key to protect my account?
Here's how to set it up: Go to okx.com, open the menu, and select Profile & Settings Navigate to Security Center > Passkey > Add Passkey > Use other equipment or external key Follow the prompts to confirm your PIN and complete the binding process Once set up, your hardware key can be used for secure logins, withdrawals, and other sensitive operations.2.Published on Jan 10, 2025Updated on Feb 12, 202619,309How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
This'll help illustrate how fees are handled and how grid profits are estimated. Note: Fee deduction currency depends on transaction type For buy transactions: if you're buying BTC, so the fee is deducted in BTC. For sell transactions: if you're selling BTC for USDT, so the fee is deducted in USDT. Resulting buy and sell amounts differ slightly Because the buy fee is charged in BTC, the amount of BTC you end up holding after a buy is slightly lower than what’s shown as the gross amount.Published on Jun 20, 2025Updated on Apr 30, 202658Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
In this article, we'll explain how we use zk-STARK to protect user privacy while proving our solvency.Before we continue, it's helpful to understand some basic ZKP terms, like Circuit, Merkle Tree, and Commitments. For beginners, there are many resources available to help you get started. For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves.Published on Oct 21, 2024Updated on Feb 11, 202693Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025179My phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.Published on Aug 1, 2024Updated on May 20, 20269How do I create passkeys? (app)
If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device Select Continue to create a passkey with your current device 7.Published on May 21, 2026Updated on May 25, 2026What's a dusting attack?
It's therefore essential to use a secure wallet and keep the details on how to access it to yourself.What's the dusting attack, and how does it work? Dusting itself doesn’t steal coins. Instead, it’s a reconnaissance step: once attackers learn that a certain person controls significant crypto, they may launch phishing, extortion, or targeted scams.How does the dust attack actually work?Published on Oct 4, 2024Updated on May 22, 202614Travel Rule FAQ (EEA region)
If there's a particular exchange that you'd like to be able to withdraw to that is currently not listed or working, please ask the exchange to contact us at travelrule_dd@okx.com and we'll help them establish a compliant Travel Rule connection with OKX. FAQ1. Does the Travel Rule change how I trade on OKX? No, the Travel Rule only affects crypto withdrawals and deposits.2. What happens under the Travel Rule if I choose not to share the required information with OKX?Published on Dec 17, 2024Updated on May 14, 2026629Spot grid bot FAQ
How does it work, and are there any risks? Yes, you can add more quote currency to your bot at any time during its operation. You also have the option to include any unwithdrawn profits that haven’t been used yet. The process is similar to what was described here. Here’s how it works: Re-initialization: When you add more funds, your bot will cancel existing orders and place new ones based on your updated assets and the additional investment.Published on Aug 28, 2025Updated on Jan 22, 202621