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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on 17 Mar 2023Updated on 29 May 20263,059How can I do spot trading with the Jupyter Notebook?
Learn more on how to read our available trading pairs and refer to the code below. 1 import okx.Account as Account 2 3 # API initialization 4 apikey = "YOUR_API_KEY" 5 secretkey = "YOUR_SECRET_KEY" 6 passphrase = "YOUR_PASSPHRASE" 7 8 flag = "1" # Production trading: 0, Demo trading: 1 9 10 accountAPI = Account.AccountAPI(apikey, secretkey, passphrase, False, flag) 11 12 result = accountAPI.get_instruments(instType="SPOT") 13 print(result)7. How can I read my account balance?Published on 29 Sept 2023Updated on 29 May 2026559USDG rewards program FAQ
Rewards accumulate daily, are updated every Wednesday for the previous week (Mon – Sun), and are available to be claimed weekly from your USDG token page in your wallet.11. Is there a minimum amount of USDG for holding requirement? You’ll need to hold at least 1 USDG to start earning rewards. The more USDG you hold, the greater your total rewards. If you want to learn more on how you can earn USDG, visit here.Published on 13 Oct 2025Updated on 29 May 2026498A beginner's guide to identity verification
To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on 25 Sept 2023Updated on 29 May 20266,477Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Published on 22 Mar 2024Updated on 29 May 20261,088Copy trading FAQ
You can copy up to 10 trades when using the "Open/Close" position mode, and 1 trader when using the "Buy/Sell" position mode.11. What factors could stop me from copying a trade in copy trading?Published on 15 Sept 2023Updated on 29 May 2026686Lead traders FAQ
11. Will my profit share automatically change when my lead trader profit-sharing level changes? If there's an improvement in your profit-sharing level, the maximum profit-sharing ratio will increase. However, your actual profit share as a lead trader will remain the same. You'll be notified of the profit-sharing level change and can manually adjust your profit-sharing ratio if desired.Published on 6 Sept 2023Updated on 29 May 2026121OKX wallet FAQ
If you want to remove the wallet imported with private keys, you can remove the wallet.7. Why can't I find a specific crypto in my OKX Wallet, and how can I add it? If you can't find the crypto that you want to receive, you can open your OKX wallet, select Manage crypto > Custom crypto, select a network, and enter the contract address to add it. Find out more here.8. How can I cancel or replace a pending Ethereum transaction in OKX Wallet?Published on 24 Aug 2023Updated on 29 May 20262,957OKX ZERO Trading Fees event FAQs
Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.7. I've fulfilled the requirements but have yet to receive my rebate card If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.Published on 6 Jul 2023Updated on 29 May 202638How can I do derivatives trading with the Jupyter Notebook?
result = tradeAPI.get_order_list() print(result)11. How can I get order history for derivatives trading with the Jupyter Notebook via Get order history (last 7 days) and Get order history (last 3 months)? # Get order history (last 7 days) result = tradeAPI.get_orders_history( instType = "SWAP" ) print(result) # Get order history (last 3 months) result = tradeAPI.get_orders_history_archive( instType = "SWAP" ) print(result)12.Published on 28 Sept 2023Updated on 29 May 2026201OKX Web3 FAQ
Note: should you encounter any issues, feel free to refer to the troubleshooting steps for guidance.11. What actions could result in suspension or termination of service? Activities such as money laundering, fraud, terrorist financing, sanctions evasion, system attacks, malicious code distribution, identity misuse, or API abuse may lead us to suspend or terminate access to our wallet software service without notice.Published on 19 Jan 2026Updated on 29 May 2026110How do I make a withdrawal? (app)
If you do not encounter a verification request when withdrawing funds, please check if you have added the recipient's address to your withdrawal whitelist.11. Why do some assets require a tag/memo during withdrawal? Some assets require a tag/memo, which is usually a string of numbers. For example, for XRP, after filling in the withdrawal address, the tag must also be filled in, otherwise assets may be lost.12. How do I withdraw crypto from a sub-account?Published on 22 Aug 2023Updated on 29 May 20266,006OKX x McLaren NFT Sweepstakes Terms & Conditions
Shadow Cap 20 £40 / $50 6 MTC Tour 10 £95 / $120 Replica Cap 26 £43 / $54 7 2 GS tickets, paddock tour, driver meet-and-greet (+$1,000 for flights + accommodations) 2 £1,600 / $2,025 Cobranded cap 30 £35 / $45 8 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 9 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 10 MTC Tour 10 £95 / $120 Cobranded cap 30 £35 / $45 11 MTC Tour 10 £95 / $120 Replica Cap 27 £43 / $54 12 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 13 2Published on 25 Apr 2024Updated on 29 May 2026607Unseen City Shirts - Blue Moon - NFT FAQ
Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT.11. Which jurisdictions are restricted from claiming the Unseen City Shirts – Blue Moon NFTs? Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on 25 Apr 2024Updated on 29 May 20262Crypto profit & loss analysis (PnL) FAQ
Yes, the unrealized PnL and margins of crypto-based Perpetual/Futures will affect the number of positions currently held and will be included in the calculation of the PnL analysis.11. What are the average cost price and cumulative cost price? The cumulative cost price includes both unrealized PnL and realized PnL when calculating returns.Published on 22 Aug 2023Updated on 29 May 2026105