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5% Deposit Match Campaign - Terms and Conditions
The campaign offers up to a 5% match on new crypto or cash net deposits to your OKX account based on the fixed tiered deposit thresholds outlined in Section 5. Qualified new deposits include: on-chain deposits of any crypto to your OKX account; USD cash deposits to your OKX account with ACH bank transfer or via debit card; or Direct purchases of crypto on OKX via ACH bank transfer, debit card, or Apple Pay and Google Pay.Published on Dec 1, 2025Updated on Dec 1, 20252How can I do spot trading with the Jupyter Notebook?
Learn more on how to read our available trading pairs and refer to the code below. 1 import okx.Account as Account 2 3 # API initialization 4 apikey = "YOUR_API_KEY" 5 secretkey = "YOUR_SECRET_KEY" 6 passphrase = "YOUR_PASSPHRASE" 7 8 flag = "1" # Production trading: 0, Demo trading: 1 9 10 accountAPI = Account.AccountAPI(apikey, secretkey, passphrase, False, flag) 11 12 result = accountAPI.get_instruments(instType="SPOT") 13 print(result)7. How can I read my account balance?Published on Sep 29, 2023Updated on May 29, 2026559World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on Dec 19, 2025Updated on May 29, 2026321Event Contracts FAQ
For example, holding 5 Up and 6 Down contracts simultaneously requires separate margin for each: margin for 5 Up contracts + margin for 6 Down contracts. Buy/Sell Mode: Within the same market, users can only hold a one-sided position (Up or Down). For example, if a user already holds 5 Up contracts and buys 6 Down contracts, upon execution the system nets the positions — resulting in a final position of 1 Down contract — and releases the margin for the original 5 Up contracts.Published on Apr 16, 2026Updated on May 29, 2026What should I do if there is a payment due for my ACH deposit?
You have 5 days from the date the return was processed to complete the repayment. This deadline is automated and can't be extended. If you fail to repay the amount before the deadline, OKX reserves the right to recover the funds from your existing account balance. This may involve liquidating assets in your account to cover outstanding payments. Failure to resolve the balance can lead to further account restrictions or permanent closure.7. How can I get faster help from Customer Support?Published on Sep 29, 2025Updated on May 29, 20261Satoshi test FAQ
Learn more about it here.5. Are there any fees associated with the Satoshi test? Yes, while the amount transferred for the Satoshi test will be credited back to your funding account, you'll be responsible for any network transaction fees incurred during the test.6. Can I use any cryptocurrency for the Satoshi test? No, you must use the selected cryptocurrency associated with the withdrawal network you're using. This'll be indicated on the deposit detail page during the test setup.7.Published on May 28, 2024Updated on May 29, 202643How do I close my account? (web)
Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6. Select I understand after checking what'll happen to Your account, Your personal information, and Your orders after closing your account and select Next Read the information about what'll happen after you close your account 7.Published on Aug 22, 2023Updated on May 29, 2026463How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on May 29, 2026419What's the Spot DCA bot and how do I use it?
Let’s assume: Base safety order amount = 100 USDT Up to five safety orders allowed Here’s how the bot distributes funds for different multipliers: Safety Order Multiplier = 1 (Flat) Multiplier = 2 (Doubling) Multiplier = 0.5 (Halving) 1 100 100 100 2 100 200 50 3 100 400 25 4 100 800 12.5 5 100 1,600 6.25 Here’s what these profiles mean: Multiplier = 1 (Flat Allocation): each safety order uses the same amount — 100 USDT.Published on Oct 3, 2025Updated on May 29, 20265Trading Fee Rules FAQ
For example, in a BTCUSDT perpetual contract, if your current position value is 20,000 USDT with a floating profit of 15 USDT, the opened trading fee is -4 USDT, the closed trading fee is -5 USDT, and the funding fee is -1 USDT. After closing the position, your realized profit will be 5 USDT (= 15 USDT – 4 USDT – 5 USDT – 1 USDT). For margin trading, only the closed profit is recorded, without realized profit, so the profit when holding and after closing the position remains consistent.14.Published on Mar 22, 2024Updated on May 29, 20261,088How do I enable allowlist? (app)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024. Permanent: The allowlist is initially valid for 30 days. You can manually change it to permanent by clicking 30 days > Permanent. Withdrawals to a permanent no-verification address will skip verification every time.Published on Aug 14, 2023Updated on May 29, 20261,936Unified USD Orderbook FAQ
Yes, you can withdraw your balance in your preferred stablecoin (USD, USDC, or others as and when applicable) as per usual platform withdrawal options.7. How can I get started with the Unified USD Orderbook?Published on Jul 4, 2025Updated on May 29, 20264What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
This means the effective leverage can change over time, even if the nominal leverage stays the same.7. How is the 7-day maximum drawdown rate calculated for a futures DCA (Martingale) bot? The 7-day max drawdown rate of the futures DCA (Martingale) strategy = absolute value of the max drawdown / highest net value.8. Why is the estimated liquidation price higher or lower than the order price for additional positions?Published on Apr 3, 2024Updated on May 29, 202681Spot grid bot FAQ
You decide to set your Active Range as ±25% of the grid range from the current price. For example: The grid range is 150,000 - 80,000 = 70,000. 25% of the grid range = 17,500. If the current price is 110,000, the Active Range will be 110,000 - 17,500 to 110,000 + 17,500, which gives you an Active Range from 92,500 to 127,500. So, any prices between 80,000 to 92,500 and 127,500 to 150,000 will fall into the Earn Range, where orders will be canceled and funds will be allocated to Simple Earn.Published on Aug 28, 2025Updated on May 29, 202621How do I fix common issues with DEX trading wallet passkeys?
Make sure your registered email is active and able to receive emails.5. Can I use my passkey on multiple devices? If syncing doesn't work, you'll need to scan a QR code with your old device to authorize, or recover your passkey via email.6. What should I do if a security check blocks me during wallet release? The system will show the type of risk detected. You can either follow the on-screen instructions to amend your wallet address and try again, or choose to ignore the warning and continue.7.Published on Nov 4, 2025Updated on May 29, 20261