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How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Mar 4, 2026188How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026442How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 4, 2024Updated on Nov 17, 202510How do I use a physical security key to protect my account?
Here's how to set it up: Go to okx.com, open the menu, and select Profile & Settings Navigate to Security Center > Passkey > Add Passkey > Use other equipment or external key Follow the prompts to confirm your PIN and complete the binding process Once set up, your hardware key can be used for secure logins, withdrawals, and other sensitive operations.2.Published on Jan 10, 2025Updated on Feb 12, 202619,304How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
This'll help illustrate how fees are handled and how grid profits are estimated. Note: Fee deduction currency depends on transaction type For buy transactions: if you're buying BTC, so the fee is deducted in BTC. For sell transactions: if you're selling BTC for USDT, so the fee is deducted in USDT. Resulting buy and sell amounts differ slightly Because the buy fee is charged in BTC, the amount of BTC you end up holding after a buy is slightly lower than what’s shown as the gross amount.Published on Jun 20, 2025Updated on Apr 30, 202658How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
How is grid profit calculated? Grid profit is an estimated figure, representing the sum of profits from completed grids (after deducting trading fees). Grid profit = ∑ profits from completed grids. Essentially, it is the aggregation of all individual grid profits recorded in the trading history. Grid profit is for display purposes only and does not take into account other elements included in total profit. 1.Published on Jun 20, 2025Updated on Apr 30, 2026Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
In this article, we'll explain how we use zk-STARK to protect user privacy while proving our solvency.Before we continue, it's helpful to understand some basic ZKP terms, like Circuit, Merkle Tree, and Commitments. For beginners, there are many resources available to help you get started. For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves.Published on Oct 21, 2024Updated on Feb 11, 202693Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025179My phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.Published on Aug 1, 2024Updated on May 20, 20269US CeDeFi Trade FAQ
CeDeFi trading work with a passkey wallet on OKX?Published on Nov 4, 2025Updated on Dec 4, 20251How do I create passkeys? (app)
Learn more about passkeys: Passkey FAQ How to fix common issues with DEX trading wallet passkeys? Pay Passkey FAQPublished on Aug 16, 2023Updated on May 22, 202613,317What's a dusting attack?
It's therefore essential to use a secure wallet and keep the details on how to access it to yourself.What's the dusting attack, and how does it work? Dusting itself doesn’t steal coins. Instead, it’s a reconnaissance step: once attackers learn that a certain person controls significant crypto, they may launch phishing, extortion, or targeted scams.How does the dust attack actually work?Published on Oct 4, 2024Updated on May 22, 202614Spot grid bot FAQ
How does it work, and are there any risks? Yes, you can add more quote currency to your bot at any time during its operation. You also have the option to include any unwithdrawn profits that haven’t been used yet. The process is similar to what was described here. Here’s how it works: Re-initialization: When you add more funds, your bot will cancel existing orders and place new ones based on your updated assets and the additional investment.Published on Aug 28, 2025Updated on Jan 22, 202621How do I create passkeys? (web)
deviceVerify with passkey Here's how you can verify your passkey once you have enabled the feature:Verify with your current device You'll be prompted to use passkey for verification via biometrics (for example, Touch ID on a Mac) Use Touch ID on your Mac for verification 3.Published on Jan 19, 2025Updated on Feb 9, 20262How do I protect my account from Trojan horse takeovers?
Learn how to recognize takeover signs, protect your account, and reduce risk.How do hackers take over my account using a Trojan horse? Trojan horse viruses can grant hackers remote control of your device — often where your critical accounts are already logged in. Once inside, attackers may perform unauthorized actions, such as transferring funds, changing account settings, or accessing private data.Published on May 30, 2025Updated on Feb 5, 202614