All
FAQ
Announcements
Product documents
How do I stay safe from phishing SMS using the name OKX?
Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening? We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name.Published on May 9, 2025Updated on Mar 4, 2026323How do I set a price alert?
If you have existing alerts, please select Create alerts How can I adjust the notification settings? On the App: 1. Tap Trade > Select the trading type at the top 2. Tap the three dots in the upper right corner 3. Go to Settings > Preferences > Trade notifications 4.Published on Apr 30, 2024Updated on Apr 15, 2026261How do I reset Two-factor authentication (2FA)?
If you're unable to pass facial recognition, please refer to: What should I do if facial recognition fails? Two-factor authentication can't be turned off. If you have further questions, please check the following relevant articles: I haven't received the SMS code How do I change my login password?Published on Sep 15, 2023Updated on May 22, 20266,300Passkey FAQ
Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling.Published on Mar 19, 2025Updated on May 28, 2026132What is DEX Boost and how do I participate?
DEX transactions are only supported on chains where DEX is available, such as xLayer, Base, and Solana.Enter the Boost page Log into Web3 from your OKX app; or go to https://web3.okx.com/ Select Boost (with rocket icon) from the menu bar to enter DEX Boost page To view leaderboard: Log into Web3 from your OKX app; or go to https://web3.okx.com/ Go to Market > OKX Boost to view the Boost leaderboard and event pageView Boost data Boost data consists of two components used to determine your eligibilityPublished on Dec 13, 2025Updated on May 15, 20261What's demo trading and how do I use it?
Access to market data: many demo trading platforms offer access to real-time market data and trading tools, allowing traders to gain a better understanding of the crypto markets and how they work.How do I use demo trading? Go to okx.com, hover on the Trade section and select Demo trading to launch the trading simulation mode page for the web version.Published on Oct 1, 2025Updated on May 22, 20263What's Satoshi test and how do I complete it?
How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds. If you select Private wallet, you’ll need to complete a Satoshi test as part of the verification process. Two options are available for the first step of withdrawal verification; select the appropriate one for you Select Next to begin the Satoshi test verification flow.Published on May 28, 2024Updated on Feb 17, 202666What's demo trading and how do I use it?
What's demo trading? Demo trading, commonly referred to as crypto paper trading, provides users with a simulated trading environment where they can practice trading cryptocurrencies without the involvement of real money. Essentially a form of practice trading, demo trading allows users to engage in simulated transactions that closely mirror real-world market conditions.Published on Dec 12, 2023Updated on May 22, 20261,005Common scam tactics
For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on May 14, 20262,699Where do I find limits, fees and processing time details for cash deposit?
Log in to your OKX account to see what's available for you.Published on Apr 14, 2026Updated on Apr 17, 2026How do I find the token unlocks feature?
What's the token unlocks feature? The token unlocks feature provides a clear and comprehensive timeline of when previously locked or vested tokens become available for trading, transferring, or other uses. Blockchain projects often implement token lock-ups to manage supply, prevent large-scale sell-offs by early investors or team members, and stabilize the market.Published on Mar 4, 2025Updated on Sep 10, 202515What's the Spot DCA bot and how do I use it?
Let’s assume: Base safety order amount = 100 USDT Up to five safety orders allowed Here’s how the bot distributes funds for different multipliers: Safety Order Multiplier = 1 (Flat) Multiplier = 2 (Doubling) Multiplier = 0.5 (Halving) 1 100 100 100 2 100 200 50 3 100 400 25 4 100 800 12.5 5 100 1,600 6.25 Here’s what these profiles mean: Multiplier = 1 (Flat Allocation): each safety order uses the same amount — 100 USDT.Published on Oct 3, 2025Updated on Nov 17, 20255What's the Spot Grid bot and how do I use it?
This can lead to fewer trading opportunities but also keeps the costs low Investment Amount: How much capital you allocate to the bot. Higher allocation: Lets you fund all grids and increase order size → higher potential dollar profits. But locks up more funds and increases exposure if price trends against you. Lower allocation: Limits risk and capital lock-up. May leave some grids unfunded, meaning missed trades.Published on Oct 3, 2025Updated on Nov 17, 20259What's a futures trading bot and how do you automate trades with it?
Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced. Select and enter the necessary details to determine the grid lines space Arithmetic mode divides the price range from Lower Price to Upper Price into the number of grids by equal price difference, as each grid has an equal price difference (for example 1, 2, 3, 4..).Published on Dec 26, 2023Updated on Oct 29, 202535What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on Oct 4, 2024Updated on May 22, 202614