The information provided is kept confidential, reviewed only by designated individuals within the Compliance team who are responsible for customer onboarding. Our employees are trained on all regulatory and compliance obligations that apply to OKX and operate with the utmost integrity. All customer personal data collected is retained and destroyed securely in accordance with our records retention policy.What if I have more questions?

For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here. OKX will not ask for your SMS/email/GA verification code in any way.

In some cases, profits are used for various purposes, such as: Editing your bot settings Adding investments or reinvesting profits Previously being manually withdrawn from the bot Additionally, some profits may be kept to support future orders or to cover rounding differences that cannot be withdrawn. This ensures your grid operates smoothly and that all future orders can be successfully executed.For more detailed information, refer to this section for further explanation.8.