It's designed to help maintain market stability and manage system-level risk when normal liquidation processes aren't sufficient.When can ADL happen to me? ADL may occur in situations such as: extreme volatility rapid price gaps stressed liquidity conditions liquidations that cannot be fully absorbed through normal processesWhat does this mean for me as a trader? If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology.

For more details on facial recognition failures, please refer to What should I do if facial recognition fails? Note: please follow here to reset Two-factor authentication (2FA)Device verification Your new device will receive a verification code.

All other platform functions remain unaffected. This restriction is clearly disclosed prior to order submission. To avoid being subject to risk control measures, please review and confirm all order details before placing an order.3. I've submitted the required materials. When can I expect an update? After the OKX team receives your information, we'll review it within four hours. You can track the appeal status in the OKX App by going to P2P Trading > Profile > Account Restriction Dispute.4.

What should I take note of when signing up with an email address? You can use a personal email address (such as Outlook, QQ Mail, 163 Mail, or similar). Make sure the email is entered correctly and can receive messages normally. Your email is required for system notifications, identity verification, and password recovery. Note: Each phone number and email address can be used to register only one OKX account.

When trading, you may consider using limit orders, which are placed at a specified price and don’t execute immediately.

If you need to close positions or manage unsupported assets, your transition journey will be customized to help you navigate these changes smoothly and efficiently.How do I change my country of residence?

This won't affect your future transactions.I'm unable to contact the seller If you can't reach the seller, try one of the following options: Contact the seller: Send a message through the in-app chat Cancel the order: Cancel the order and place a replacement order Submit a dispute: Refer to How do I raise a dispute when using P2P trading?

Why can't I take screenshots on the desktop app? If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage.

What should I do if I'm dealing with a scammer or have been scammed? Raise a dispute immediately if you find any suspicious activities or scammers during the transaction process. Our customer support team will look into it and contact you. Learn how to raise a dispute here.3. How can I further safeguard myself if I'm a seller? Always check your bank/electronic wallet/payment method of choice to confirm if you've received the full payment.

The platform currently supports USDT futures in all currencies, as well as USDC futures and coin-based futures in some currencies.How do I determine when to use a futures grid? A futures grid is designed for volatile arbitrage. You can consider using a futures grid when you anticipate long-term market fluctuations within a certain price range.How do I place a futures grid order?

Backtest signals: View the signals' triggering time and their impact on token prices in the price chart View trade history: Track the actions of Smart Money, KOLs, and Whales Quick buy: Purchase directly from the signal page without switching to DEX Where to locate it: On the App: Switch your mode to Web3 on the home page > Select Tracker > On Leaderboard, tap Influences > Smart money On the Web: Go to OKX Wallet web page > Select Strategy > Select Tracker > On Addresses, tap Smart money Why am I

If you're unable to reach an agreement, you can submit a dispute. Learn more: How do I raise a dispute when using P2P trading?What should I do if the order is already completed? If the merchant has released the crypto and the order status is Completed, but you later realize you overpaid, you should submit a dispute as soon as possible. Learn more: How do I raise a dispute when using P2P trading?What should I do if I underpay the merchant?

We’re thrilled to launch a P2P campaign exclusively for African users. Invite 10 eligible friends to join OKX community and stand a chance to share a 500 USDT prize pool! Campaign period: November 12, 2024 - 11:00 UTC +1 - December 3, 2024 - 11:00 UTC +1 How do I qualify? You’ve completed your identity verification on OKX.

You can raise disputes in these situations: When selling crypto via P2P Trading, you can raise a dispute if the buyer has marked the order as paid but the seller hasn't received the payment. When buying crypto, if the seller doesn’t release the crypto, you can also raise a dispute. After a transaction is done, you can also raise a dispute in the order if there is any issue.

Share information about: Funding sources Capital allocation Investor backing Transparency improves credibility.Should I provide updates during the process? Yes. Regular updates on milestones, partnerships, or key developments — including your MiCA Whitepaper for regulatory compliance — show accountability and professionalism.What should I avoid when applying for listing?Can I request a direct contact person at OKX? No. The listing process follows strict internal procedures.