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What can I do if I trigger risk control?
Risk control related issues for your account must be handled professionally by the risk control team. Therefore, please reply to the email to directly consult our team. One of our specialists will reach out to you promptly. We appreciate your patience. 8. Which transactions and functions will be restricted when I'm under risk control? During risk control, your account will be restricted from selling crypto, withdrawals, and some spot and contract transactions.Published on Sep 13, 2023Updated on May 14, 2026FAQ1,824Lead trader: why is the total order in the Lead Trade and Open position tabs different?
However, the number in parentheses on the Open Position tab remains the same, representing the token contract on an open position. For example, if you create 2 lead trading orders on DOGEUSDT, you will see the number on the Lead tab change to 2, while the number of the open position tab remains as 1.3. What happens when I place orders on both futures and spot? Placing orders on both futures and spot results in changes to the numbers in parentheses on the Open Position and Lead tabs.Published on May 13, 2024Updated on Feb 9, 2026FAQ32What is Simple Earn Fixed and how do I subscribe?
App Tab Explore > Simple Earn > Fixed Note: Fixed Term, Fixed rate : Lend out your idle funds at a fixed rate for a fixed term. Stable earnings: Earn interest effortlessly with peer-to-peer matching of lending and borrowing demands. Reliable risk control: Strict risk control, industry-leading security measures and advanced infrastructure. For more information, select ? in the upper right corner > Sources of interest Web Log in to OKX official website, select Grow > Simple EarnPublished on Mar 20, 2023Updated on Jan 30, 2026FAQ33What is futures mode?
Mode selection App: Tab twice Trade > Futures Web: Select Trade page > Futures > Settings > Account mode > Futures mode2. Tradable Services Spot, Leverage, Expiry Futures, Perpetual Futures, Options3. Usable margin Mode Isolated margin, Cross margin.4. Risk control rules For futures and leverage cross margin position with the same settlement currency, margin is shared and profits and losses offset each other.Published on Mar 20, 2023Updated on Mar 4, 2026FAQ46How do I set up indicators on the chart?
It has four tabs: OKX trading chart settings Symbol — controls candle appearance. Toggle the body, borders, and wicks on/off and set bullish and bearish colors. Enable Color bars based on previous close to color candles based on the previous candle's close instead of the current open. Status line — controls what shows in the chart's top bar. Toggle the symbol logo, title, OHLC chart values, and bar change values.Published on Nov 30, 2024Updated on Apr 20, 2026FAQ15How to set up an OKX Signal Trading bot with TradingView
For example, you can adjust the margin allocated to the bot, place manual orders for specific reasons, control your ongoing positions, and manually close or reduce your open positions. This level of control empowers you to fine-tune your trading strategy based on real-time market conditions and your own analysis.1. Adjust (Add/Remove) bot margin In the Bot Details section, you can easily Add or Remove Margin from your bot as needed, and can also set newly added margin for reinvestment.Published on Aug 30, 2023Updated on May 14, 2026Product documentationHow do I set up wallet release for my DEX trading wallet?
On the app, select Trading > Wallet Release and follow the on-screen instructions Select the Trading tab on your app Select the wallet release icon This transfers control of your DEX trading wallet to your chosen wallet address. Choose wallet release to continue At some point in the configuration, you will be prompted to enter and review your new address before continuing: Enter the new address for each supported chain (for example, SOL, BASE, BNB Chain).Published on Sep 24, 2025Updated on Apr 6, 2026FAQ69Trading on Nitro Spreads
You can choose to trade these positions out in the CLOB or trade them out via Nitro Spreads again.Order history In the Order history tab, you’ll be able to see your historical orders along with details regarding that order, such as the direction of the trade, the spread you traded, the size, and price.Trade History In the Trade history tab, you will be able to see the historical trades along with details on that trade, such as direction of the trade, the spread you traded, fees for each individualPublished on Mar 7, 2024Updated on Apr 1, 2025Product documentationMoving funds in Vietnam: Transfer to Exchange and adding from Funding balance
You can move funds between them freely with no fee.Add from Funding balance to OKX Pay Go to the Pay tab. Tap Add funds → From Funding balance. Choose your asset and amount. Confirm. The transfer is typically instant.Transfer from OKX Pay to Funding balance Go to the Pay tab. Tap Transfer to Exchange. Choose your asset and amount. Confirm. The transfer is typically instant.Add funds via on-chain deposit (external wallet) Go to the Pay tab → Add funds → From external wallet.Published on Apr 20, 2026Updated on Apr 20, 2026FAQExpiry futures (App/Web)
On the transaction page, to flatten a long position: Flatten > Limit Order > enter Price and Quantity > tab Sell to Close Long. Select Positions > select Positions > tab Flatten > enter Price or click Market Price > Quantity > Flatten. Note: Users can choose to flatten their positions using the TP/SL method, which allows them to SL in time or TP promptly. Select Positions > tab TP/SL > enter TP trigger price, SL trigger price, Quantity > Confirm.Published on Mar 20, 2023Updated on May 22, 2026FAQ10How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on Dec 12, 2024Updated on Oct 15, 2025FAQ80Building RFQs
The first leg can be added by tab the "custom strategy" button and selecting one or more instruments from the menu that opens up by tab "B" for "Buy" or "S" for "Sell" next to the instrument and indicating the quantity. Alternatively, the first leg can be added by select on one of the icons in the "Pre-Defined Strategies" section. Some of these are one leg and some are two.Published on Jun 30, 2022Updated on Apr 30, 2026FAQ30OKX will list GuildFi’s GF token for spot trading and launch GF staking
To access flash deals, visit the OKX website, select “Earn” from the ”Finance” section on the top menu and click on the “Flash deals” tab to see available offers. Similarly, on the OKX mobile application, tap on “Earn” from the main screen and select the “Flash deals” tab. You can also access OKX Earn by clicking here. Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on Dec 8, 2021Updated on Nov 17, 2025AnnouncementsOKX will list Moonriver’s MOVR token for spot trading and Flash deals of subscriptions coming soon
To access flash deals, visit the OKX website, select “Earn” from the ”Finance” section on the top menu and click on the “Flash deals” tab to see available offers. Similarly, on the OKX mobile application, tap on “Earn” from the main screen and select the “Flash deals” tab. You can also access OKX Earn by clicking here. Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on Dec 8, 2021Updated on Nov 17, 2025AnnouncementsOKX NFT Alpha Discounts Day
Through a Web browser: Wallet (click [Wallet] tab on the top) > NFT Marketplace > Featured / Launchpad > Current event On OKX APP: Wallet > NFT Marketplace > Featured / Launchpad > Current event Event Guide First, Tap the 'Connect wallet' tab and connect the wallet you want to use in the event. Then click the event posters on the Featured or Launchpad page. Second, You can check your task status on the Event Tasks page.Published on Sep 2, 2022Updated on Nov 17, 2025Announcements